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This store has earned the following certifications.
Our TALLGO Super Soft Pillowcase is made from ultra-soft silver fox texture plush velour fabric, designed for both adults and children. It is not prone to pilling or fading, providing gentle care for your skin. The easy-to-use zipper makes it simple to clean and maintain.
Our Memory Foam Travel U-shaped Neck Pillow features high-quality memory foam for luxurious and breathable comfort. The memory foam supports your head and neck perfectly, providing excellent head and neck support during travel. The pillow easily compresses and is perfect for storage in its dedicated bag.
The U-shaped design offers multi-angle support for your cervical spine. The rear hump ensures fixed cervical spine support, preventing the head from slipping to the side. The side grooves provide a natural fit, reducing bone pressure. The front support and elevated design help prevent excessive head tilting, promoting better cervical line health.
Equipped with an adjustable rope design, our Travel Pillow easily adapts to a variety of body sizes, ensuring a personalized and comfortable fit for use in cars, buses, planes, trains, and even at home.
We stand behind the quality of our TALLGO Travel Neck Pillow with a 100% satisfaction guarantee. If you are not fully satisfied for any reason, please contact us directly. We are committed to providing a refund or a new pillow within a reasonable time frame.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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