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At SNUGL, our overriding ambition is to provide our customers with the comfort they deserve. We strive to deliver the best in terms of quality, design, practicality, and comfort. Our products are specifically designed to make our customers' lives healthier, safer, and more comfortable as they sit, sleep, move, and travel.
SNUGL was established in 2017 when the co-founder and inventor Luke returned to the UK after a year of global travels. As a world traveller, Luke had tried every travel pillow imaginable, only to be constantly disappointed and plagued by neck aches. Comfortable travel felt out of reach, but Luke realized he would have to create his own solution - and from this realization, SNUGL was born.
Quality is of the utmost importance in every aspect of our design, from materials to production and the final product. Our standards are the highest in the market, and we spend more so our clients can feel the difference. The Memory Foam in each of our products was originally developed for NASA and provides unmatched support and comfort. Every design comes from our in-house innovation team in Cardiff, Wales, where we research, test, develop, and test again to ensure every product is of great quality, long-lasting, and comfortable.
As a small, family-owned business, we strive to provide a stress-free shopping experience for our customers. Our lovely Amy will respond to every inquiry within an hour, seven days a week. We are so proud of our products and designs that we stand by them, offering a 60-day return policy with no questions asked.
Although we strive to deliver the highest quality products, small defects can occasionally slip through our quality control. If this ever happens, you can rest assured that you will receive a replacement within 24 hours. Just drop us an email, and we will take care of it for you.
Creating positive change for our customers is important to us, but so is the environment. All of our packaging is recyclable, and by vacuum packing our larger products, we reduce our carbon footprint to preserve the planet as best we can. Giving back is an essential part of our company culture, which is why we make regular donations to help conserve and protect Barn Owls and their environment.
The SNUGL Travel Pillow is designed to elevate your travel experience with its thoughtful, reversible design. The memory foam adapts to your contours, providing personalized support, and the versatility allows you to relax in your preferred position, ensuring a restful escape. The pillow rolls up, reducing its size by 70%, making it effortlessly portable for on-the-go comfort. It's also machine washable, keeping your travel companion fresh and clean for every journey.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | SNUGL | ||||
special_feature | Hypoallergenic | ||||
color | Graphite Grey | ||||
size | Adult Regular | ||||
fill_material | Memory Foam | ||||
shape | Semicircular | ||||
age_range_description | Adult | ||||
recommended_uses_for_product | Air Travel, Road Trips, Train and Bus Rides, Camping and Hiking, Daily Travel | ||||
use_for | Neck | ||||
material | Polyester | ||||
product_care_instructions | Machine Wash | ||||
number_of_pieces | 1 | ||||
pattern | Solid | ||||
item_weight | 15.5 ounces | ||||
material_feature | Hypoallergenic | ||||
variety | Travel Pillow | ||||
material_type_free | Latex Free | ||||
fabric_type | 100% Polyester | ||||
model_name | Travel Pillow | ||||
upc | 768114811362 | ||||
manufacturer | SNUGL | ||||
unit_count | 1 1 | ||||
product_dimensions | 11.02 x 9.84 x 6.69 inches | ||||
country_of_origin | China | ||||
item_model_number | SNU-TRA-PIL-V01 | ||||
customer_reviews |
| ||||
best_sellers_rank | #48,899 in Home & Kitchen (See Top 100 in Home & Kitchen) #110 in Travel Pillows | ||||
is_discontinued_by_manufacturer | No | ||||
date_first_available | February 9, 2023 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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