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This store has earned the following certifications.
NO MORE NECK PAIN: The Pono Neck Cradle is designed with a flexible inner plastic rod that allows you to perfectly adjust the neck pillow. This feature prevents kinks and soreness from uncomfortable airline, car, and train seats. It provides you with the support needed to sleep well and wake up refreshed.
ULTIMATE NECK SUPPORT: Our patented design offers first-class comfort that prevents your head from falling forward. Our ergonomic pillow reduces neck strain and muscle fatigue, whether you're sitting for hours on a plane, in a car, on a train, playing video games, or resting at home. The built-in string easily attaches to your headrest for the support you need while you rest.
EASY TO CARRY & CLEAN: The Pono Neck Cradle has a compact, fold-and-go design. It can be stored in your carryon or backpack, and adjusted to rest on your shoulders. When you need to deplane quickly, just unfasten the string, fold it, and hang it on your shoulder. The machine-washable cover is easy to clean. Simply unzip, wash with similar colors, and air dry or use a dryer.
COMFORT & FIT FOR ALL ADULTS: Our travel pillow provides the perfect combination of support and comfort for any sleeping position. The soft jersey knit cover is gentle on your skin. The cooling memory foam keeps you comfortable while you sleep. One size fits all adults!
PERFECT GIFT: The Pono neck cradle travel pillow is the ideal gift for anyone who loves to travel. It ensures comfort and support to sleep well on airplanes, cars, and trains. The materials, adjustable inner rod, and headrest string all work together to provide first-class comfort and rest for blissful travel.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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